Payments for services and product purchases: Are accepted in cash, check* and/or Zelle utilizing the Spa’s phone number of 267-224-0142 and are due prior to leaving the Spa or may be paid in advance if more convenient.

Payments for gratuities: Are accepted in cash, check and/or Zelle. Thank you so much!

Gift cards: May be paid in cash or Zelle and are available in any amount and for any service currently on the Spa’s menu. If you would like to add a gratuity in advance, you may add same to your gift card amount. Please be sure to let me know the amount you would like to add. Thank you so much! Please allow three business days for gift cards to be prepared.

*Personal checks: If your check is returned from the bank as unpaid/insufficient funds, stop payment, etc., you are responsible for all bank fees including the service price. Once you have been notified, payment for services including bank fees must be paid immediately through Zelle utilizing the Spa’s phone number of 267-224-0142.

After your appointment has been confirmed, a cancellation with less than 24 hours’ notice will be charged 50% of the service price. Same day cancellations will be charged 100% of the service price. These fees are due in full through Zelle immediately. Your next appointment will require a 50% non-refundable fee paid by Zelle. This amount will be applied to your next appointments total due.

The Ruby Lily Spa reserves the right to change prices as necessary without notice, but will make every effort at all times to give proper notice of any increase or service change.

All supplies used are scrubbed clean of any visible debris in hot soapy water, disinfected and UV Sterilized between clients. A new liner is used for every pedicure and the pedicure bowl is scrubbed cleaned and disinfected in between clients. All surfaces are cleaned and disinfected between clients. Any items not able to go through this process are thrown away in a covered receptacle.

I am a stickler for following ALL Pennsylvania State Board Guidelines for your safety. Please be patient if I am running behind as it is most likely because I am cleaning and am making sure all is properly disinfected prior to you entering the Spa.

Late Policies

If you are 5 minutes late for your scheduled appointment time, I will do my best to complete your service in its entirety.

If you are 10 minutes late for your scheduled appointment time, I will need to decrease certain portions of your service (such as massage or soak time) in order to stay on schedule for my next appointment.

If you are going to be 15 minutes late or later, your appointment must be rescheduled to the next available time. This will also incur a late charge of 50% of the total service price.

If you fail to appear for your appointment after same has been confirmed, you will be considered a No Show and you will be charged 100% of the service price due immediately through Zelle. Your next appointment will require a deposit of 50% of the total due through Zelle.

Please give me a call as soon as you know you may be late for your appointment so that I may attempt to adjust the schedule accordingly and be able to provide you with as much of your service as possible.